Terms of Service

Last updated: November 12, 2026

These terms apply to the website tetraleadengine.com and to the services provided by Tetra Lead Engine, a trade name of Tetra Enterprises LLC ("we", "us"). Each client also signs a service agreement; if it conflicts with these terms, the service agreement controls.

Our services

We provide marketing and lead-handling services for local service businesses, which may include managing social media lead ads, preparing and publishing posts, requesting and replying to reviews, replying to and following up with leads, and reporting. Exact services, fees and terms are set out in each client's service agreement.

Client accounts and access

Clients keep ownership of their Facebook Pages, Instagram accounts, ad accounts, Google Business Profiles, websites and customer data. Clients grant us access so we can provide the services and can remove that access at any time. Advertising spend is billed by the advertising platform directly to the client.

Client responsibilities

• Provide accurate information about their business, services, licenses and offers.
• Have the rights to the photos and content they send us.
• Obtain any consent the law requires before we text or email their customers on their behalf, and honor opt-out requests.
• Follow the rules of Meta, Google and other platforms used for their business.

Results

Advertising and online results depend on many factors outside our control, including platform rules, competition, budget and the client's own follow-through. Unless a written service agreement says otherwise, we do not guarantee a specific number of leads, reviews, rankings or sales.

Fees and cancellation

Fees, minimum terms and cancellation are set out in each client's service agreement.

Text messages

If you opt in to texts from us, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy.

Limitation of liability

To the extent the law allows, our total liability for any claim related to our services is limited to the fees the client paid us in the three months before the claim, and we are not liable for indirect or consequential damages, including lost profits.

Governing law

These terms are governed by the laws of the State of Florida.

Contact

Questions about these terms: by email at support@tetraleadengine.com, by phone at (941) 202-2179, or by mail at 5704 31st Ct E, Ellenton, FL 34222.